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We’re only human

Read: 20320 Comments: 14 Rating: 13

Thursday, September 24, 2020

I see it like this. Let's make it a criminal offence to handle one’s personal affairs during work hours. That will surely keep everybody in line. And we should shoot the delinquents and then electrocute them afterwards!)))

A comment left on an issue of the Anti-virus Times

No matter how serious a job is, in reality, a person’s working hours can often follow a pattern, where it's either coffee-break time or an emergency situation. And there is gossip to listen to while pretending to be fully immersed in one’s work, email and messenger pop-ups, and event notifications and reminders. A similar thing happens to those who work remotely. The only difference is that their colleagues are replaced by their children and spouses—who require even more attention.

This is how many people are spending their work days. Is it possible under these circumstances to turn into a faultless robot?

As many as 93% of employees are stressed and fatigued. Employees revealed they made more mistakes at work when they were under stress (52%), tired (43%), distracted (41%) and working too fast (36%). Furthermore, 93% of employees surveyed said they were either tired or stressed at some point during the work week. And nearly two-thirds of employees feel chained to their desks, with 61% saying there is a culture of presenteeism in their organization that makes them work longer hours than they need to.

As many as 52% of employees are more error-prone when they are stressed, and 43% of staff members make more mistakes when they are tired.

57% of employees get distracted.


If we take a look at what actually distracts people, then:

47% of the employees surveyed cited distraction as the top reason for falling for a phishing scam, while two-fifths said they sent an email to the wrong person because they were distracted.


Interestingly, phishing attacks targeting men are twice as likely to succeed as attacks focused on women.

Now let's take a look at statistics concerning fraud schemes:

Another mistake was clicking on links in phishing emails, something a quarter of respondents (25%) said they had done at work. This figure was significantly higher in the technology industry, however, with 47% of workers in this sector saying they’d fallen for phishing scams.


43% of employees have made mistakes that have compromised cybersecurity. And that only includes those who fessed up!

This statistic is somewhat frightening:

A third of workers (33%) rarely or never think about cybersecurity when at work. They are focused on getting the jobs they were hired to do, done.


These figures prove once more that cybersecurity training alone can't solve the problem. And then again, how many employees usually try to reach their company's CEO to verify that the message they've just received wasn't sent by someone else.

41% thought phishing emails were from someone they trusted. Over two-fifths of people (43%) mistakenly clicked on phishing emails because they thought the request was legitimate, while 41% said the email appeared to have come from either a senior executive or a well-known brand.


The tendency to try and cover up one's mistakes only complicates the situation.

Younger people are more likely to make mistakes. 50% of those aged 18-30 said they had made such mistakes with security repercussions for themselves or their organization. Just 10% of workers over 51 said the same.

This disparity, our report suggests, is not because younger workers are more careless. Rather, it may be because younger workers are actually more aware that they have made a mistake and are also more willing to admit to their errors. Businesses, therefore, need to not only acknowledge how age affects cybersecurity behaviours but also find ways to remove the stigma associated with reporting mistakes within their organization.


This may be even more relevant for employees working remotely, because:

With over half of workers (57%) admitting they’re more distracted when working from home, fraud schemes are even more likely to succeed.


#anti-spam #Internet #corporate_security #psychology #phishing

The Anti-virus Times recommends

Even solid professionals are affected by stress and fatigue and can get distracted. When it comes to keeping employees protected from scammers, common sense must be accompanied by an anti-virus, an anti-spam and other information security components.


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