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The countdown

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Monday, July 17, 2017

Action film lovers are accustomed to scenes showing a character initiating a countdown for an explosive device. Huge red digits on an LED screen clearly signal to the bad guys what’s going to happen to them sometime soon.

This countdown is clearly visible to the viewers, but the villains usually notice it too late or never see it coming.

How can we make sure users definitely notice an important notification but don’t ignore it because they find it annoying? Let's use a Dr.Web license expiry notification as an example.

It is displayed 30, 7, and 3 days prior to a license’s expiry. And during the last three days, the notification is displayed every day. That is, users are given time to renew the anti-virus.

#drweb

This notification is displayed only once.

Because an anti-virus can be disabled for various reasons, the notification is displayed when the agent is launched or when day X comes. The computer can also be turned off during those days, so the notification should be displayed as soon as the opportunity presents itself. And if it happens on a day when another notification is scheduled to appear, only the current one will be shown.

The license expiry notification is displayed for commercial and trial licenses (both the one-month and three-month licenses)

Unfortunately, in Windows 10 Microsoft restricted the display of notifications. That's why starting with Dr.Web agent 11.0.5.201603310, the feature is inactive even though the corresponding box is ticked.

And, thus, Dr.Web notifications aren't displayed in Windows 10 because of the Microsoft restrictions. Anti-viruses have no right to display them. Instead anti-viruses send notifications to the Windows Security Center (WSC). The operating system displays them in accordance with its settings.

If a license expiry notification appears and users press Renew, their browsers will go to the page http://estore.drweb.com/home. Pressing More will open the settings window (Tools -> License Manager).

#drweb

And something for dessert:

Users commenting on our previous issues about the anti-virus software becoming disabled after a license expires expressed their disagreement We argued that "yesterday's protection" is ineffective, but users claimed that many people would be content with inferior security. However:

Microsoft has limited the options anti-virus vendors have with regards to license expiry notifications. Microsoft allows notifications to be displayed only in the Windows Security Center. Ordinary users do not read those messages. If a user doesn't renew their license in time, the anti-virus will be disabled and Windows Defender will step in.

https://www.comss.ru/page.php?id=3491

#anti-virus_scan #Windows #security

The Anti-virus Times recommends

Those who do not renew their licenses will have their anti-virus protection disabled automatically, and the messages alerting them to that will be displayed in the Windows Security Center. You won't be left with yesterdays' protection. Instead you’ll end up with an anti-virus you never chose.

Don't forget to update your anti-virus!

[Twitter]

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