Your browser is obsolete!

The page may not load correctly.

Configure it!

Настрой-ка!

Other issues in this category (24)
  • add to favourites
    Add to Bookmarks

Forgot your anti-virus’s password? Don't panic!

Read: 659 Comments: 3 Rating: 5

Making it necessary to use a password to access an anti-virus’s settings is not something developers do on a whim; they do its out of necessity. Should criminals manage to gain access to a computer, they won't be able to disable the anti-virus and deploy malware in the system if a password has been set.

But a password can be forgotten.

Important! Doctor Web doesn't allow passwords to be reset remotely—because if that feature existed, criminals would be quick to abuse it.

But what can you do if you set a strong password (which is always a good idea) but managed to forget it?

This is unpleasant, but there is a way out. First, save the Dr.Web key file (this file has the .key extension and contains information about your license). The file can be found in the directory C:\Program Files\DrWeb. For example, put it on your desktop.

Go to the Control Panel (Start→Control Panel→Programs and Features), select Dr.Web on the program list, and uninstall it:

#drweb

Important! While uninstalling Dr.Web, clear the checkbox that instructs the installer to save the anti-virus’s settings.

#drweb

When the uninstallation is complete, restart the system and install the anti-virus again. During the installation, in the license registration dialogue, select Other activation types; then click Browse and select the previously saved license key file SLXXXXXX.key on your desktop. Press Finish and then follow the Installation Wizard's instructions.

You can use the Download Wizard to obtain the latest version of Dr.Web.

#Dr.Web_settings #password #security

Dr.Web recommends

  • Be an active participant in Dr.Web's operation—be aware of its additional security features and use them. Password protecting Dr.Web’s settings is definitely one feature that requires action on your part.
  • Set the password, be careful, and make sure that you remember it at all times!

Rate this issue and receive Dr.Weblings! (1 vote = 1 Dr.Webling)

Sign in and get 10 Dr.Weblings for sharing the link to this issue via social media.

[Twitter]

Unfortunately, due to Facebook's technical limitations, Dr.Weblings cannot be awarded. However, you can share this link with your friends for free.

Tell us what you think

Leave your comment on the day of publication and get 10 Dr.Weblings, or get 1 Dr.Webling for a comment posted any other day. Comments are published automatically and are reviewed by a moderator. Rules for leaving comments about Doctor Web news items.

To leave a comment, you need to log in under your Doctor Web site account. If you don't have an account yet, you can create one.

Comments