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We very much hope that your Dr.Web will always be configured correctly.
* Except Dr.Web KATANA
What Dr.Web for Android do you use?
| Dr.Web Security Space for Android (Dr.Web Premium, Dr.Web Mobile) — comprehensive protection | 10 |
| I don't use Dr.Web for Android yet | 2 |
| Dr.Web Light — the anti-virus only | 0 |
Did you set a password for your Dr.Web for Android?
| Yes | 3 |
| I do not use Dr.Web yet | 1 |
| I need a password? | 1 |
| No | 1 |
It may happen that you’ll stop using the email you specified when you created your account. In this case, you need to register your Dr.Web account to another address.
How can you do this?
| Contact the Dr.Web technical support service and request an account reset | 4 |
| Create a new record, and disable the old one | 1 |
| Delete the old record and create a new one | 1 |
| Change your email address in the account settings | 0 |
Users often forget their passwords; that’s an inescapable truth! Imagine that you forgot your Dr.Web Security Space for Android version 12 account password. No one but you knows it.
What should you do?
| Restore the password yourself | 2 |
| Contact the service center to reflash your device | 2 |
| Contact Doctor Web's technical support service and wait for a password to be sent to you | 0 |
You could find yourself in the situation where you’ve both forgotten your password and left the Anti-theft unconfigured.
What should you do?
| Restore the password yourself | 3 |
| Contact Doctor Web's technical support service and wait for the password to be sent to you | 0 |
| Contact the service center to reflash your device | 0 |
It could happen that you’re unsuccessful restoring your password via email and SMS.
What should you do?
| Contact Doctor Web's technical support service | 1 |
| Reflash your phone in the service center and lose all of your data | 1 |
We’ve come to the big moment—enabling Parental Control.
Why do you think you need to enable Parental Control on your device?
| To prevent anyone except the Dr.Web account administrator from changing certain Dr.Web settings and disabling the protection components. | 1 |
| I don't know why I need Parental Control. | 0 |
| To prevent outsiders from using applications installed on the device. | 0 |
| To prevent outsiders from using the device. | 0 |
The Internet is full of websites containing bogus and even dangerous information, especially for a child's psyche. And many websites are sources for spreading malware or have been created by phishers. It’s the duty of parents to protect their children from psychological trauma and criminals. The URL filter—a special Dr.Web component—prevents them from visiting unwanted sites.
By default the URL filter is configured to do what?
| Block access only to websites known to be sources for spreading malware | 1 |
| The URL filter is not configured; users must do this themselves. | 0 |
| Block websites according to a blacklist of banned sites—the user can edit the list | 0 |
| Block access to websites according to all the filter's thematic lists (gambling, social media, etc.); the user can disable the block option for some of them | 0 |
Today, SMS phishing and vishing are very popular among cybercriminals. These types of cybercrimes are especially dangerous for children. Phishers send out enticing SMS messages with an invitation to visit a phishing or malicious site; messages about profitable promos, prizes, and winnings; notifications about the supposed need to urgently update a system or application, etc. Visiting such a link can result in a device getting infected. Vishers call their victims and fish for information. For example, they can ask children about their parents' schedules and whether someone is home, and they can scare elderly people with information about the alleged deaths of their relatives and extort money from them—there are thousands of ways to cheat people.
Which Dr.Web Security Space for Android component protects against phishers and vishers?
| The Call and SMS Filter | 1 |
| Dr.Web Parental Control | 0 |
Applications for Android devices can be downloaded from online markets. Today, however, even on Google Play users can end up downloading a Trojan along with the application they want. Users have managed to download some Trojans hundreds of thousands of times!
Three out of five Trojans for Android download other malware. In other words, once they’ve penetrated a device in the guise of a harmless application, some Trojans can continue downloading new malware components.
Can Dr.Web protect my device against unauthorised downloading and the use of other programs?
| Yes, but only against the launch of already downloaded applications. | 1 |
| I don’t know. | 0 |
| It can protect against both the downloading of new applications and the use of applications that have already been downloaded | 0 |
| Yes, but only against the downloading of new applications | 0 |
Finally, the most important thing. Your license must be active (valid) in order for Dr.Web Parental Control to protect your Android device (smartphone, tablet, game console or TV).
Is your Dr.Web license valid?
| Yes | 1 |
| I do not use Dr.Web yet | 0 |
| I don’t know | 0 |
| No | 0 |
